Since 2007 Bob’s Business has been helping company’s train their employees on the importance of cyber security. They do this by providing online information security training and employee engagement tools. These can be tailored to meet specific business needs and can turn what may seem like a dry subject into something surprisingly engaging.

From the Digital Media Centre in Barnsley, Bob’s Business works with companies of all sizes in both the public and private sectors.

Before connecting to the Digital Region network

Originally based in West Yorkshire the company moved to South Yorkshire in June 2011 for a number of reasons including the need for a reliable superfast broadband connection.

A fast and reliable internet connection is vital as the majority of their working day is spent online, supporting their clients and accessing cloud based services. Before connecting to Digital Region employees were constantly struggling with an unreliable connection making it extremely difficult to provide the great customer service that Bob’s Business is renowned for.

What a connection to the Digital Region network means

Benefits so far have included reduced down time and fast file sharing. The ability to work faster has enabled the Bob’s Business team to become much more effective and efficient. This ultimately has led to cost savings both for the business and their customers. The response time has been reduced and customer service is going from strength to strength.

Melanie Oldham is the managing director at Bob’s Business, she said;

“Connecting to a reliable and superfast broadband service is vital for the day to day operations of our business. We pride ourselves in delivering fantastic customer service and anything that gets in the way of this is business critical. Having a connection to the Digital Region network has meant that we no longer need to worry as we can operate quickly and communicate with each other and our customers efficiently.”

If you are curious about the services Bob’s Business provides via the Digital Region network then you can find more information here www.bobsbusiness.co.uk